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OpenAI expands its custom model training program | TechCrunch

Apr 04, 2024 - techcrunch.com
OpenAI is expanding its Custom Model program to help enterprise customers develop tailored generative AI models for specific use cases and applications. The program, launched last year, offers companies the opportunity to work with OpenAI researchers to train and optimize models. The expansion includes assisted fine-tuning and custom-trained models, enabling organizations to set up data training pipelines and other supporting infrastructure to improve model performance. Custom-trained models are built with OpenAI's base models and tools, such as GPT-4, for customers needing to deeply fine-tune their models or add new, domain-specific knowledge.

OpenAI has given examples of its work with SK Telecom and Harvey, a company building AI-powered legal tools. SK Telecom worked with OpenAI to fine-tune GPT-4 for telecom-related conversations in Korean, while Harvey created a custom model for case law using hundreds of millions of words of legal text and feedback from expert attorneys. OpenAI also announced new model fine-tuning features for developers working with GPT-3.5, including a new dashboard for comparing model quality and performance, support for integrations with third-party platforms, and enhancements to tooling.

Key takeaways:

  • OpenAI is expanding its Custom Model program, which helps enterprise customers develop tailored generative AI models for specific use cases. The program includes assisted fine-tuning and custom-trained models.
  • Assisted fine-tuning, a new component of the Custom Model program, uses techniques beyond fine-tuning to help organizations set up data training pipelines and other supporting infrastructure to improve model performance on specific tasks.
  • Custom-trained models are built with OpenAI's base models and tools for customers that need to more deeply fine-tune their models or imbue new, domain-specific knowledge.
  • Alongside the expanded Custom Model program, OpenAI announced new model fine-tuning features for developers working with GPT-3.5, including a new dashboard for comparing model quality and performance, support for integrations with third-party platforms, and enhancements to tooling.
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