The use of AI in hiring has been growing, with companies such as LinkedIn integrating generative AI into their HR tools. However, the potential for bias and discrimination raises serious concerns. The report suggests that the use of AI in hiring could lead to automated discrimination at scale. Despite this, companies continue to use these tools, often believing they are less biased than human recruiters. The report concludes that the reliance on automated systems risks complicating companies' efforts to diversify their workforces and could lead to systematic discrimination.
Key takeaways:
- Artificial intelligence (AI) tools used in hiring processes may perpetuate biases, according to a Bloomberg analysis. The study found that generative AI products, which are used to screen and rank job candidates, can produce biases based on candidates' names.
- OpenAI's ChatGPT, a widely used AI tool, was found to favor names from certain demographics more than others, potentially affecting hiring decisions and posing a risk for automated discrimination.
- Despite these findings, there is growing enthusiasm for using generative AI in recruitment, with platforms like LinkedIn integrating the technology into their HR tools.
- Experts warn that the assumption that AI tools are less biased than humans is a misconception, as these systems can stereotype and replicate existing biases in the workplace.