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OpenAI Investigates 'Lazy' GPT-4 Complaints On Google Reviews, X

Dec 09, 2023 - searchenginejournal.com
OpenAI has addressed concerns about the perceived "lazy" performance of GPT-4 on social media and Google Reviews. The company explained the complexities of training chat models, noting that variations in training runs can lead to differences in the AI's personality and style. They also highlighted that the decision to release a new model is based on a data-driven approach to improve user experience. This comes after user feedback and one-star reviews on Google Reviews and other platforms, with complaints about GPT-4's performance, billing issues, and the artificial nature of AI.

In addition to user complaints, OpenAI has also received negative reviews from employees, with allegations of a toxic work environment and frustration over the company's shift in focus on profits. However, some Google reviewers have acknowledged the revolutionary impact of OpenAI’s technology. The company's recent insights into training chat models and response to public feedback illustrate the dynamic and evolving nature of AI technology and its impact on users and employees.

Key takeaways:

  • OpenAI has been facing criticism and negative reviews regarding the performance of GPT-4 on social media and Google Reviews, leading to a decrease in their overall rating on these platforms.
  • The company has responded to these concerns by explaining the complexities of training chat models and the variations that can occur, affecting the AI's personality and performance.
  • Despite the criticism, some Google reviewers have acknowledged the revolutionary impact of OpenAI's technology on various fields.
  • The company's response and insights into AI technology's dynamic nature highlight the need for professionals in the field to stay informed and responsive to technological developments and public reception.
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