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OpenAI makes ChatGPT available for phone calls and texts

Dec 18, 2024 - cnbc.com
Sam Altman, CEO of OpenAI, announced at the New York Times DealBook summit that OpenAI is introducing a new way for users to interact with its chatbot, ChatGPT, through a toll-free number, 1-800-CHATGPT, and via WhatsApp. This initiative offers users 15 minutes of free access per month, aiming to provide an easy and cost-effective way to experience the chatbot. This development is part of a series of updates from OpenAI during a 12-day release event, which also included the launch of Sora, an AI video-generation tool. OpenAI's recent hiring of its first chief marketing officer suggests a strategic push to expand its user base through increased advertising.

OpenAI is aggressively pursuing growth in the competitive generative AI market, facing rivals like Anthropic, xAI, Google, Meta, Microsoft, and Amazon. The market is expected to reach over $1 trillion in revenue within a decade. In October, OpenAI introduced a search feature in ChatGPT to better compete with search giants like Google and Microsoft's Bing. The company recently closed a funding round at a $157 billion valuation and secured a $4 billion revolving line of credit, boosting its liquidity to over $10 billion. OpenAI is also exploring ways to integrate WhatsApp messages with ChatGPT credentials, enhancing user experience without requiring an account.

Key takeaways:

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  • OpenAI has introduced a new way for users to interact with ChatGPT via a phone number and WhatsApp, offering 15 minutes free per month initially.
  • The company announced the official launch of Sora, an AI video-generation tool, as part of a 12-day release event.
  • OpenAI is focusing on aggressive growth, hiring its first chief marketing officer and debuting a search feature within ChatGPT to compete with major tech companies.
  • The company recently closed a funding round at a $157 billion valuation and secured a $4 billion revolving line of credit.
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