In its pursuit of growth, OpenAI is exploring various methods to increase accessibility to ChatGPT, including a free 15-minute monthly phone chat for U.S. users and a limited-functionality integration with WhatsApp. Despite having over 300 million weekly users and significant revenue expectations, OpenAI is not yet profitable, having lost around $5 billion in fiscal year 2024. The company is considering raising subscription prices and exploring usage-based pricing to address financial challenges.
Key takeaways:
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- OpenAI is testing a feature that allows new ChatGPT users to sign up with only a phone number, but with restrictions such as no access to paid plans without email verification.
- The phone number-only sign-up feature is in beta in the U.S. and India, with no plans to expand to other regions.
- OpenAI is experimenting with ways to increase user engagement, such as offering free phone-based ChatGPT interactions and integrating ChatGPT with WhatsApp.
- Despite high user numbers and significant revenue expectations, OpenAI is not yet profitable and is considering pricing adjustments to address financial losses.