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OpenAI’s Operator Lets ChatGPT Use the Web for You

Jan 23, 2025 - wired.com
OpenAI has introduced a new feature called Operator, an AI agent that allows some ChatGPT users to perform online tasks such as booking trips and buying groceries through a web browser. Operator uses an AI model trained on text and images to interpret commands and execute them online, aiming to automate day-to-day tasks and improve productivity. While similar tools have been released by competitors like Google and Anthropic, Operator is designed to ask for user confirmation before making irreversible actions, addressing potential risks associated with web access. OpenAI has implemented safeguards and plans to gradually expand Operator's capabilities, learning from user interactions.

Operator is initially available as a "research preview" for ChatGPT Pro users, costing $200 per month. The tool features a remote web browser and chat window for user communication, and has demonstrated its ability to perform tasks like booking train tickets and restaurant reservations. OpenAI has partnered with popular sites to ensure smooth operation and plans to make its Computer Use Agent available through an API. Despite its potential, Operator poses safety challenges, including the risk of misunderstanding commands or being misused, which OpenAI aims to mitigate with a new "system card" outlining potential issues.

Key takeaways:

  • OpenAI has introduced a new ChatGPT feature called Operator, which uses AI to perform online tasks like booking trips and buying groceries.
  • Operator is designed to automate day-to-day tasks and workday errands, but OpenAI acknowledges potential risks and has implemented safeguards.
  • The tool is initially available as a research preview for ChatGPT Pro users, with plans to expand access gradually.
  • Operator is based on OpenAI's GPT-4o AI model and is designed to understand and execute tasks online, with partnerships to ensure smooth operation on popular sites.
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