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Our AI Concierge Reduces Guests Communication By 91%

Jun 04, 2024 - producthunt.com
OAM is an AI Concierge designed to assist guests with any queries they have about a property, thereby reducing the frequency of repetitive questions for property owners. For a monthly fee of $5, OAM can guide guests to the property, answer their questions, send automated check-out reminders, collect feedback, and provide instant recommendations tailored to the guests' needs. The AI can also access uploaded property manuals and documents to provide accurate information, and it operates autonomously, offering 24/7 support in multiple languages via SMS or Whatsapp.

The service is designed to improve responsiveness, leading to better ratings across platforms, and to help property owners make more money by enhancing the self-catering experience. OAM's features include a central dashboard for property management, custom knowledge upload, no app download requirement for guests, and a unique passcode for each property. Users have praised OAM for saving time, improving responsiveness, and enabling the management of more properties with the same resources.

Key takeaways:

  • OAM is an AI concierge service for short-term rentals, helping to answer guests' questions and manage repetitive tasks.
  • The service offers seamless check-in and check-out processes, and can provide instant recommendations to guests based on their specific needs.
  • Property owners can upload their property's manual and other documents to OAM, allowing the chatbot to access and provide information to guests.
  • OAM also offers a central dashboard for property management, custom knowledge upload, no app download requirement for guests, autonomy, multi-lingual support, and property password for security.
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