The service is designed to improve responsiveness, leading to better ratings across platforms, and to help property owners make more money by enhancing the self-catering experience. OAM's features include a central dashboard for property management, custom knowledge upload, no app download requirement for guests, and a unique passcode for each property. Users have praised OAM for saving time, improving responsiveness, and enabling the management of more properties with the same resources.
Key takeaways:
- OAM is an AI concierge service for short-term rentals, helping to answer guests' questions and manage repetitive tasks.
- The service offers seamless check-in and check-out processes, and can provide instant recommendations to guests based on their specific needs.
- Property owners can upload their property's manual and other documents to OAM, allowing the chatbot to access and provide information to guests.
- OAM also offers a central dashboard for property management, custom knowledge upload, no app download requirement for guests, autonomy, multi-lingual support, and property password for security.