The company's turnaround time is 1-2 hours for the artwork and delivery takes 5-7 working days. They do not offer refunds once a print has been shipped, but will work with customers to ensure satisfaction prior to printing. They also provide a cropping tool for customers to edit their photos during upload.
Key takeaways:
- Custom pet portraits can be created from photos, with both digital and physical copies available.
- At least 10 high-quality images of the pet need to be uploaded to capture their unique looks and dimensions.
- Various styles including realistic, cartoon, and watercolor are offered, and customers can select their preferred style after placing an order.
- The typical turnaround time is 1-2 hours for the artwork, and delivery usually takes from 5 - 7 working days.