The article then explores potential solutions to this problem, such as the use of AI technology and real-time tracking, which allows consumers to monitor their package's journey and choose safer delivery options like in-store pickups or delivery to a neighbor’s residence. It also mentions that some delivery service providers are combining real-time tracking with photographic proof-of-delivery to reduce the opportunity for theft. The article concludes by suggesting that by monitoring their orders in real time, consumers can enhance delivery security without significantly impacting convenience or efficiency.
Key takeaways:
- Parcel theft, also known as porch piracy, is a growing problem with an estimated $8 billion in merchandise stolen in the past year, causing concern for 88% of U.S. adults.
- Delivery companies are under pressure to keep costs low, but proof of delivery photographs do not solve the problem of theft after the package has been delivered.
- One potential solution is to offer customers customized delivery options at different prices, leveraging AI technology for real-time data and enhanced flexibility.
- Logistics companies are looking to expand the use of AI technology and real-time package tracking to mitigate the risk of package theft, with options such as in-store pickups, delivery to a neighbor’s residence, or parcel lockers.