The firm is investing $1 billion over three years to expand its AI capabilities and launched My AI, an upskilling initiative for responsible AI use. Despite initial training, a skill gap persisted, prompting the need for these sessions. AI has become a top-searched term on PwC's learning platform, reflecting growing interest. Leah Houde, PwC's chief learning officer, emphasizes the importance of AI in creating personalized learning plans and highlights the ongoing significance of human interaction. The initiative aligns with broader trends, as AI adoption among desk workers has plateaued despite continued investment.
Key takeaways:
- PwC hosts "prompting parties" to provide employees with a safe, low-stakes environment to experiment with generative AI tools.
- PWC invested $1 billion over three years to expand its AI capabilities and launched My AI, an upskilling initiative for responsible AI use.
- AI prompting parties focus on real use cases, allowing employees to collaboratively experiment and learn from each other's prompts.
- AI is being used to create personalized learning and development plans, tailoring training recommendations to individual employees' skills and career goals.