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Question Base

Jun 27, 2024 - producthunt.com
Question Base AI Inc, a US-based company, retains user's personal information as long as they use the services, have an account, or have the app installed on their Slack workspace. The data is retained for 35 days after account closure for legal and compliance purposes. Users can request access to, rectification of, or erasure of their personal data. The company uses high industry standards like SOC2 protocol and AWS for data storage, with extensive physical and logical access controls in place.

The company does not have sub-processors and is not HIPAA compliant. It supports Single Sign On (SSO) with Slack login but does not support Security Assertion Markup Language (SAML). It has a dedicated security team and a vulnerability disclosure program that covers the Slack app. However, it does not have a bug bounty program and does not require third-party authorization/connections. For data portability requests or security issues, users can contact the company via email.

Key takeaways:

  • Question Base AI Inc retains user's personal information as long as the user continues to use the Services, have an account with them, or have Question Base installed on their Slack workspace.
  • Users have the right to request access to, and rectification of, or erasure of their personal data, or restriction of processing, or to object to processing, as well as the right to data portability.
  • Question Base is hosted on AWS and follows a high industry level of standards, like the SOC2 protocol, to maintain a secure, compliant Service to its customers.
  • For data portability requests, users can contact Question Base at help@questionbase.com and they will provide the personal information in a readily usable format.
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