Despite concerns about generative AI's tendency to make mistakes in summarizations, Chen asserts that Quilt is less prone to such errors due to its models and training procedures. He also assures that Quilt doesn't share data across organizations and allows users to request that their account and data be deleted at any time. The startup recently raised a $2.5 million seed round led by Sequoia, with plans to grow its team and accelerate the development of the next solutions assistants.
Key takeaways:
- Dan Chen, co-founder of Hero and Quilt, believes that AI, specifically generative AI, can help solutions sales teams be more efficient and effective.
- Quilt, a platform co-founded by Chen, hosts AI assistants that assist solutions engineers with tasks such as filling out requests for proposals, answering basic technical questions, and preparing for demos.
- Chen asserts that Quilt's AI is less prone to 'hallucinations' or errors, as it separates facts that the model 'knows' from facts in enterprise data, thus maintaining customer trust.
- Quilt recently secured a $2.5 million seed round led by Sequoia, and plans to use the funding to grow its team, scale up its go-to-market efforts, and develop more solutions assistants.