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reAlpha's AiChat Unveils Next-Gen AI Agents

Mar 03, 2025 - financialpost.com
reAlpha Tech Corp., a real estate technology company, announced that its subsidiary, AiChat Pte. Ltd., is launching AI-powered digital agents to enhance customer engagement. The AI Agents, which include Voice AI and Agentic AI, are designed to personalize business interactions by remembering customer preferences and past interactions. Voice AI offers human-like conversation capabilities with features like multi-language support and real-time analytics, while Agentic AI provides autonomous and adaptable interactions, improving customer service satisfaction and loyalty.

AiChat is also rebranding with a new logo that symbolizes AI's creative capabilities and human-like interactions. The company aims to lead in next-generation AI solutions, with the global autonomous AI market expected to reach $783.27 billion by 2037. MYDIN, a major Malaysian retail chain, has already seen improvements in customer service by integrating AiChat’s solutions. The rebranding reflects AiChat's mission to redefine customer engagement through innovative AI technologies.

Key takeaways:

  • reAlpha's subsidiary, AiChat, is launching AI-powered digital agents to enhance customer engagement capabilities.
  • AiChat's AI Agents include Voice AI and Agentic AI, designed to personalize business interactions with customers.
  • The global autonomous AI market is expected to reach $783.27 billion by 2037, with AiChat positioning itself as a leader in AI solutions.
  • MYDIN, a major Malaysian retail chain, has improved customer service by integrating AiChat's AI solutions, automating 74.7% of inquiries.
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