The author compares the current state of generative AI to the early days of the internet, with its potential only beginning to be realized. He predicts that customer expectations will continue to evolve rapidly and that concerns about AI will become more manageable. He also anticipates that generative AI will soon be able to improve itself, marking the next step in its evolution.
Key takeaways:
- Generative AI tools like ChatGPT are becoming more integrated into everyday tools, changing customer expectations and becoming more familiar to users.
- Major tech companies like Microsoft, Google, and Salesforce have made significant investments in AI, integrating it into their offerings and driving the current "AI Summer".
- The generative AI space has become a winner-take-most market, with a few leading players dominating due to their scale advantages and the high cost of building and servicing these technologies.
- While concerns about AI taking jobs and providing inaccurate information exist, the author believes these will recede and become more manageable as the technology continues to develop and improve.