Poon also addresses concerns about AI replacing humans in supply chain management. He argues that AI will not replace humans but will enhance their capabilities. AI, combined with human intervention for complex planning and strategy development, can lead to unprecedented synergy and problem-solving capabilities. He concludes that supply chain management with AI will replace supply chain management without AI.
Key takeaways:
- Vince Poon, CEO of Aratum, emphasizes the importance of a problem-driven approach in supply chain management, rather than just adopting AI for the sake of it.
- During the Covid-19 pandemic, pressing problems in the supply chain led to innovation in how technology could be applied, such as AI tools for real-time monitoring and control over vaccine storage conditions and distribution processes.
- Many businesses are still reluctant to invest in new technology due to a lack of knowledge about the role that AI can play in supply chain management.
- AI is not likely to replace humans in supply chain management, but it can provide unprecedented synergy with human intervention for complex planning and strategy development.