The tool also offers a multiplayer experience through collaborative playbooks, which can be built individually or as a team. Relay has been praised for transforming onboarding processes, conforming to existing processes, and improving response times to reviews and feedback. Users can sign up and start creating their first playbook immediately.
Key takeaways:
- Relay is a tool that combines AI assistance, human-in-the-loop collaboration, and a multiplayer experience to automate work tasks.
- Relay allows embedding AI in any workflow to generate content, extract information, summarize feedback, classify support tickets, and more.
- Relay emphasizes the importance of human involvement in workflows and provides tools for team involvement in critical automations, AI work review, and personalizing communications.
- Relay's playbooks are collaborative, allowing for task delegation to different team members each time the playbook runs.