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Report: Microsoft’s AI Copilot Could Add $10 Billion to its Yearly Revenue

Nov 01, 2023 - pymnts.com
Microsoft has begun selling its Microsoft 365 Copilot AI for Office app business subscribers, a move that could generate over $10 billion in annualized revenue by 2026, according to Piper Sandler analysts. The AI product, which costs $30 per person each month, is expected to be used by 18% of eligible users. The company, which recently reported a 13% increase in quarterly revenue, is the first PC platform to announce centralized AI assistance across its consumer and enterprise software products.

The roll-out of Copilot comes as 84% of business leaders believe AI will positively impact their operations. Despite concerns that AI could replace the labor force in some sectors, many companies struggle with manual payment processing, a problem that AI and machine learning can solve. These technologies can analyze large data sets in real-time, enabling businesses to safely execute or halt payments, and can also reduce human error by reading paper-based and scanned invoices.

Key takeaways:

  • Microsoft has begun selling its Microsoft 365 Copilot AI for its Office app business subscribers, which could potentially generate over $10 billion in annualized revenue by 2026.
  • The AI product is expected to be used by 18% of eligible users, according to Piper Sandler analysts.
  • Microsoft plans to integrate AI across its entire Windows 11 platform, marking a major shift in the go-to-market phase for generative AI.
  • AI and machine learning technologies can help businesses process payments more efficiently and accurately by sifting through large data sets in real-time and circumventing human error.
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