In addition to ChatGPT Connectors, OpenAI has been involved in various collaborations and agreements. Lowe's has partnered with OpenAI to develop an AI virtual home improvement assistant, enhancing customer service by providing project advice and product searches. Furthermore, OpenAI has entered a multiyear agreement with BNY to enhance the bank's AI platform, Eliza. The use of AI datasets is transforming business operations, from customer service to inventory management, with companies like Klarna leveraging AI assistants to improve internal processes and employee support.
Key takeaways:
- OpenAI is testing a feature called ChatGPT Connectors to allow business customers to connect Slack and Google Drive to ChatGPT, enabling access to files and conversations for answering questions.
- ChatGPT Connectors will initially launch in beta for select ChatGPT Team subscribers, with plans to expand to Microsoft SharePoint and Box in the future.
- OpenAI's enterprise business reportedly had 2 million paying users as of February, doubling its user base since September.
- Lowe's collaborated with OpenAI to create an AI virtual home improvement assistant, and OpenAI has a multiyear agreement with BNY to enhance its AI platform, Eliza.