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Rounded is an AI orchestration platform that lets anyone build an AI voice agent | TechCrunch

Jan 09, 2025 - techcrunch.com
French startup Rounded is developing an orchestration platform for AI voice agents, allowing companies to create their own customized agents. Initially focused on a web3 product, Rounded shifted to AI voice agents in June 2023. They created Donna, an AI voice agent for anesthetists, to handle straightforward, high-volume calls in private hospitals. Despite initial latency challenges, Rounded improved the product's speed and accuracy, successfully deploying it in 15 hospitals. The company now offers a platform that lets users select AI models for speech-to-text, language processing, and text-to-speech, aiding in the creation of tailored voice agents.

Rounded has raised €600,000 from UC Berkeley’s SkyDeck and business angels, with plans to secure more funding. The startup's platform supports users in crafting effective prompts and parameters for their AI agents. Romain Dillet, a Senior Reporter at TechCrunch, highlights Rounded's potential in the AI industry. Dillet, based in Paris, is known for his expertise in technology and startups, having covered significant companies and acquisitions. He is also a developer and has contributed to non-profits like StartHer and Techfugees.

Key takeaways:

  • Rounded is developing an orchestration platform for companies to build their own AI voice agents, rather than providing ready-to-use agents.
  • The startup initially faced challenges with product-market fit and latency but successfully launched an AI voice agent named Donna for anesthetists, which is now used by 15 private hospitals.
  • Rounded's platform allows users to select AI models for speech-to-text, language processing, and text-to-speech, and assists in creating effective prompts for specific use cases.
  • The company has raised €600,000 from UC Berkeley's SkyDeck accelerator and business angels, with potential for further funding in the AI industry.
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