The piece also emphasizes the shift in attitude towards safety, with newer companies incorporating safety measures from the design phase itself. It mentions ActiveFence, a provider of AI-enabled trust and safety solutions, which is seeing more requests from newly founded or pre-launch companies. The article concludes by suggesting that the tech industry has an opportunity to learn from past mistakes and improve their approach to trust and safety.
Key takeaways:
- Tech companies have a responsibility to ensure trust and safety on their platforms, which includes preventing disinformation, fraud, hate speech, and other harmful content.
- AI could make the task of maintaining trust and safety more difficult, as it can potentially empower larger numbers of bad actors and help bypass safety measures.
- Despite initial reluctance, some tech companies like Meta and OpenAI are taking steps to improve child safety on their platforms.
- Startups like ActiveFence are providing AI-enabled trust and safety solutions, with an increasing number of companies integrating safety measures into their products from the design phase.