In addition to the copilot, Salesforce also launched Einstein Copilot Studio, which will enable organizations to customize the AI chatbot, Einstein Copilot, for their specific business needs. The company stated that Einstein Copilot will be natively integrated within its CRM, and tap into data from any Salesforce application to generate more accurate AI-powered recommendations and content.
Key takeaways:
- Salesforce has introduced Einstein Copilot, a conversational AI assistant for all its apps, which can assist users with tasks within their workflow and provide responses from company data stored in Salesforce Data Cloud.
- Einstein Copilot will be natively integrated within Salesforce's CRM and will use data from any Salesforce application to generate more accurate AI-powered recommendations and content.
- The AI assistant is currently in pilot and the company has not yet shared when it will be available for general use. The pricing will depend on the use case, with Einstein for Sales priced between $25 to $300 per user per month.
- Salesforce also introduced Einstein Copilot Studio, which will enable organizations to customize the AI chatbot for their specific business needs.