Sanas plans to use the new funds to expand its platform by developing new speech-to-speech algorithms to cover more accents and enter new geographic markets. The company also aims to extend its use cases beyond call centers and improve its technology capabilities, including noise cancellation. CEO Maxim Serebryakov highlights the global challenge of accent-based bias and the potential of Sanas's technology to facilitate better understanding and reduce hiring and attrition costs for businesses. The software performs translations locally to ensure customer data privacy, and its success is evidenced by its widespread adoption in the customer service sector.
Key takeaways:
- Sanas.AI Inc. has raised $65 million in a Series B funding round to expand its real-time accent translation software, bringing its total funding to over $100 million.
- The startup's software modifies users' pronunciation in real-time to help non-native speakers communicate more clearly, primarily targeting call centers and similar industries.
- Sanas's technology supports multiple languages and works locally on devices to ensure data privacy, with its software being used by customer service agents across 39 countries.
- The company plans to use the new funds to expand its platform with additional speech-to-speech algorithms, enter new markets, and enhance its technology capabilities, including noise cancellation.