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Scale AI is facing a third worker lawsuit in about a month  | TechCrunch

Jan 22, 2025 - techcrunch.com
Scale AI is facing its third lawsuit in just over a month, with workers alleging psychological trauma from reviewing disturbing content without adequate safeguards. The class action complaint, filed in the Northern District of California, involves six workers who claim they were misled about the nature of their jobs and suffered mental health issues like PTSD. They are seeking the establishment of a medical monitoring program, new safety standards, and unspecified damages. This lawsuit follows a similar complaint in December 2024, with both cases represented by Clarkson Law Firm.

Scale AI, valued at $13.8 billion last year, categorizes these workers as contractors for tasks such as rating AI model responses. Joe Osborne, a spokesperson for Scale, stated that the company complies with all laws and has safeguards in place, including the ability to opt-out and access to wellness programs. Osborne criticized Clarkson Law Firm for previous unsuccessful lawsuits against tech companies. In contrast, Glenn Danas from Clarkson Law Firm argues that Scale AI has failed to ensure a safe workplace, forcing workers to view violent content to train AI models.

Key takeaways:

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  • Scale AI is facing multiple lawsuits over alleged labor practices, including psychological trauma from reviewing disturbing content without adequate safeguards.
  • The latest class action complaint focuses on psychological harms allegedly suffered by workers on Scale's platform Outlier, who claim they were misled about the job's nature and suffered mental health issues.
  • Scale AI spokesperson Joe Osborne criticized Clarkson Law Firm, which is representing the plaintiffs, and stated that Scale complies with laws and has safeguards in place for workers.
  • Clarkson Law Firm argues that Scale AI has been forcing workers to view violent content without ensuring a safe workplace, and emphasizes the need to hold tech companies accountable.
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