In addition, Walmart is expanding the availability of its in-house AI tool, My Assistant, to employees in 11 countries and has launched a service that uses AI and computer vision to eliminate the need for shoppers to have their receipts verified by an employee at its Sam's Club stores. This technology, currently being piloted in 10 Sam's Club stores, is expected to be rolled out to nearly 600 clubs by the end of the year.
Key takeaways:
- Walmart has unveiled two new AI-powered tools to enhance the shopping experience. The GenAI search tool allows shoppers to search for products using specific use cases, and the "Walmart InHome Replenishment" tool helps populate online shopping carts with frequently ordered items.
- The GenAI search tool, currently available to iOS users, will be rolled out to its website and Android app users later this year.
- Walmart is also developing an in-house AI tool called My Assistant for employees in 11 countries and a computer vision enabled service to eliminate the need for receipt verification at its Sam’s Club stores.
- The receipt verification technology is currently running as a pilot in 10 Sam’s Club stores, with plans to expand to nearly 600 clubs by the end of the year.