The AI tool is secure, intuitive, and works directly in Slack, with customer data never leaving the platform. It has generative capabilities like AI-powered search, conversation summaries, and recaps, helping organizations reach their full potential by making it easier to work smarter, together. Slack AI is available anywhere Slack can be purchased and supports English, Spanish, and Japanese, with more languages coming soon. It is offered as a paid add-on to Pro, Business+ and Enterprise plans.
Key takeaways:
- Slack AI is a tool that can search projects, teams, and topics in Slack, summarize threads, and provide daily recaps of missed messages, saving users an average of 97 minutes per week.
- It can be used in various fields like project management, engineering, sales, and customer service to streamline work and find solutions faster.
- Slack AI ensures customer data security by keeping it within Slack's secure infrastructure and not using it to train large language models (LLMs).
- Slack AI supports multiple languages and is available as a paid add-on to Pro, Business+ and Enterprise plans, purchasable by a Slack admin on behalf of the team.