The AI chatbot can be used to answer common questions, create support tickets, resolve customer problems, and send links to help center articles. It can also initiate conversations proactively, collect leads, educate about products and services, and launch AI bots on landing pages to boost conversion. The backend leverages Firebase for real-time data handling, authentication, and hosting, while the frontend is built with Next.js and enhanced by AWS Amplify.
Key takeaways:
- Splutter AI is a customizable and efficient AI chatbot solution that can be designed and launched in minutes without coding.
- The chatbot offers various features including support, marketing, and sales automation, and can integrate with other tools and platforms.
- Splutter AI can process data from multiple sources including text, websites, QA pairs, and documents.
- The platform allows for teamwork, enabling team members to work together in processing tickets, managing leads, and more.