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Sprig uses AI to transform product surveys into conversational data

Aug 30, 2023 - venturebeat.com
Sprig, a startup that creates smart in-app surveys for enterprises, has launched a new feature called AI Analysis for Surveys. The feature uses generative AI large language models to analyze survey data and provide instant insights. It transforms survey data into a conversational AI product, allowing the survey owner to ask any question and receive responses based on the survey results. The AI can analyze both qualitative and quantitative data.

The company also announced an expanded free plan and new large enterprise customers including PayPal, Figma, Ramp, Peloton, and Mixpanel. The new AI Analysis for Surveys feature allows product teams to review AI-generated survey summaries, ask custom questions about their data, and explore new analysis questions suggested by Sprig’s AI. The free plan now includes in-product surveys, session replays, and Open-Text AI analysis.

Key takeaways:

  • Sprig, a startup that creates smart in-app surveys, has introduced a new feature called AI Analysis for Surveys. This feature uses generative AI large language models to analyze survey data and provide instantaneous insights.
  • The AI Analysis for Surveys feature transforms survey data into a conversational AI product, allowing the survey owner to ask any question and receive responses based on the survey results.
  • Sprig has also expanded its free plan and announced new large enterprise customers including PayPal, Figma, Ramp, Peloton, and Mixpanel.
  • The company's new AI Analysis for Surveys feature aims to solve a common pain point for product teams by providing deep understanding and optimization of their product experience.
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