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Starting Small: How To Successfully Experiment With Generative AI

Feb 02, 2024 - forbes.com
The article discusses the increasing interest in generative AI among enterprises, with 45% of organizations piloting the technology and 10% having fully deployed it, according to a 2023 Gartner survey. However, many enterprises face challenges in getting started due to the overwhelming number of generative AI tools available and the difficulty in deciding where to deploy it first. To overcome this, the author suggests focusing on specific use cases with measurable goals, starting with a small, specific problem that can be improved with generative AI, and agreeing on metrics and goals.

The author also emphasizes the importance of keeping humans in the loop from the beginning of the experimentation phase, as AI amplifies human expertise rather than rendering it obsolete. The article also advises on choosing the right technology by identifying the requirements most important to the organization and selecting the vendor that best meets those needs. The author concludes by stating that enterprises that effectively employ generative AI will gain a competitive advantage, and encourages businesses to take the first step towards innovation.

Key takeaways:

  • Enterprises getting started with generative AI often suffer analysis paralysis due to the abundance of tools and possibilities, causing them to get stuck in the planning phase.
  • Businesses should focus on specific use cases with measurable goals for their pilot projects, keeping the scope contained and the timeline reasonable.
  • Human expertise is crucial in the experimentation phase of generative AI, as it amplifies productivity and business benefits, and helps in maintaining control and building trust in AI.
  • Choosing the right technology is a major component of the experimentation phase, and enterprises should identify their most important requirements and look for vendors that best meet those needs.
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