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Stop Treating AI Models Like People

Mar 05, 2024 - garymarcus.substack.com
The article by Sasha Luccioni and Gary Marcus discusses the tendency of people to overattribute human-like qualities and intelligence to AI systems, such as chatbots. They argue that despite the sophisticated responses these systems can generate, they do not possess genuine beliefs, consistent thoughts, or the ability to teach themselves. The authors warn against the dangers of treating AI models like people, as it can lead to misinformation, exploitation, and unsound emotional relationships.

They call for public education to overcome this overattribution bias and for the development of technical tools to distinguish between human and machine-generated content. They also advocate for policy measures to regulate the use of AI models. The authors stress the importance of maintaining a healthy skepticism towards these technologies, treating them as tools rather than friends or intelligent agents.

Key takeaways:

  • The article discusses the 'ELIZA effect', where humans project human qualities like emotions and understanding onto AI systems that lack them.
  • Current AI systems, like chatbots, don't have genuine beliefs or the capacity to teach themselves. They are simply systems that compute probabilities of word sequences, without any deep or human-like comprehension of what they say.
  • Attributing intelligence to AI systems can be misleading and dangerous, leading people to treat these machines as trustworthy oracles capable of manipulation or decision-making, which they are not.
  • The authors argue that the public needs to learn that human-sounding speech isn't necessarily human anymore, and call for new technical tools and policy measures to limit how and where AI models can be used.
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