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Stripe's AI journey as both vendor and client

Oct 04, 2023 - americanbanker.com
Stripe is expanding its product diversification initiative to include generative AI, partnering with OpenAI to commercialize its products. The payment company has upgraded its checkout suite to include more transaction options, expanded payments orchestration, and a way to test new payment methods with minimal coding. OpenAI, which uses Stripe's checkout suite for its premium product ChatGPT+, has added Stripe's tax products to support international compliance and a program that manages disputes and refunds.

Stripe's updated algorithms also enhance its ability to support payments orchestration, which automatically routes a transaction to the easiest and most economical option. The company has introduced an A/B testing tool that uses no-code programming, a method designed for non-technical users. Stripe is also working to reduce checkout time to mitigate cart abandonment, aiming to reduce the average checkout time to less than one minute.

Key takeaways:

  • Stripe is diversifying its product offerings and expanding its presence in AI, including a growing partnership with OpenAI.
  • OpenAI uses Stripe's checkout suite for its premium product, ChatGPT+, and has integrated Stripe's tax products for international compliance and a program for managing disputes and refunds.
  • Stripe has updated its checkout suite to include more than 100 payment methods and is using AI to present users with the most relevant payment option.
  • Stripe is working with several generative AI companies, including Digital Runway, Diagram, and Moonbeam, providing them with monetization solutions while expanding its own revenue sources.
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