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Superhuman introduces AI-powered categorization to reduce spammy emails in your inbox | TechCrunch

Feb 19, 2025 - techcrunch.com
Superhuman is enhancing its email client with AI-powered features to improve email management, focusing on categorization and automation. The new Auto Label feature automatically assigns labels like marketing, pitch, social, and news to emails, allowing users to auto-archive certain categories. Users can create custom labels through prompts, although editing existing prompts is not yet possible. The app also introduces a Split Inbox feature for organizing emails based on filters and enhances its reminder feature by automatically surfacing emails that require follow-up. An AI-powered auto-draft feature creates follow-up emails in the user's voice, aiming to streamline communication.

Looking ahead, Superhuman plans to integrate knowledge bases like websites and Wikipedia pages to further personalize AI-driven responses. The app already accesses users' calendars to suggest meeting times in replies. Future developments include building IFTTT-style workflows, allowing users to automate responses and actions based on email content. While fully automated email replies are still in development, the current focus on categorization and labeling aims to address a significant pain point in email management.

Key takeaways:

  • Superhuman has introduced an Auto Label feature that automatically categorizes emails into labels like marketing, pitch, social, and news, with the option to create custom labels.
  • The app allows users to create a Split Inbox based on filters and is enhancing its reminder feature with AI-powered auto-draft replies for follow-ups.
  • Superhuman plans to integrate different knowledge bases and build IFTTT-styled workflows for automated email responses and actions.
  • The new features aim to address email categorization and response automation, with a focus on improving user efficiency and handling spam.
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