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Superhuman launches AI-powered instant replies | TechCrunch

Feb 27, 2024 - techcrunch.com
Email startup Superhuman is introducing an AI-powered instant replies feature, which offers three contextual replies to help users respond to emails quickly. The feature is similar to Gmail’s smart replies but is more contextual and personal, according to Superhuman. The company has previously launched AI-powered products including Superhuman AI and an auto-summarize feature. Superhuman's competitors, including Shortwave and Readdle’s Spark, have also incorporated AI-powered features into their email workflows.

Superhuman's future plans include further AI integration, with the aim of replacing parts of a user's daily workflow, such as scheduling or writing full emails. CEO Rahul Vohra stated that the company could be profitable at any time and has five years of runway. The company may revisit its $30 per month pricing later this year. Superhuman is also focusing on enhancing its team offerings and is considering developing special edition email clients for sales, with integrations like Salesforce and Hubspot.

Key takeaways:

  • Email startup Superhuman is launching an AI-powered instant replies feature, providing three contextual replies as options to quickly respond to an email.
  • Superhuman has previously launched AI-powered products such as Superhuman AI and an auto-summarize feature, and plans to continue expanding its AI functionality.
  • Superhuman's CEO, Rahul Vohra, says the company could be profitable anytime it wants and has five years of runway, indicating that a new funding round is not a current priority.
  • The company is considering revisiting its pricing later this year and is focusing on making its offering for teams stronger, with plans to transform email from a productivity tool into a platform for smart collaboration.
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