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Synchronoss Renews Partnership with Major French Operator

Nov 12, 2024 - financialpost.com
Synchronoss Technologies, a global leader in personal cloud platforms, has announced a three-year contract renewal with a leading French operator. The service provider, which operates a high-speed, fixed, and mobile network across France, will continue to use Synchronoss Personal Cloud to deliver a range of value-added cloud offerings to its more than 27 million subscribers. The cloud platform allows users to centrally backup, sync, and organize a broad range of digital content and files, and integrates artificial intelligence, machine learning, and other advanced features.

The extended partnership will see the introduction of new features such as Tagging, Backtrack, and AI photo enhancements to drive further subscriber engagement, increase average revenue per user (ARPU), and reduce churn. Unlike some over-the-top services, Synchronoss Personal Cloud ensures data security and privacy, and provides flexibility for operators to select which capabilities and functionality they want to offer subscribers as part of tiered plans. As a private-label, branded solution, service providers can monetize the cloud in new ways, offering subscribers upgrade options to better engage with digital content.

Key takeaways:

  • Synchronoss Technologies has renewed a three-year contract with a leading French operator, continuing an 8-year partnership.
  • The French service provider will continue to use Synchronoss Personal Cloud to offer a range of value-added cloud offerings to its subscribers.
  • Synchronoss Personal Cloud is a white-label platform that allows service providers to deliver a branded personal cloud solution to centrally backup, sync, and organize a broad range of digital content and files.
  • The cloud platform integrates artificial intelligence (AI), machine learning, and other advanced features, providing data security and privacy.
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