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Syntheia Launches AssistantNLP, Elevating Customer Interaction with AI-Powered Receptionist Service

Feb 04, 2025 - financialpost.com
Syntheia Corp., a provider of conversational AI solutions, has launched AssistantNLP, an AI-powered receptionist service designed to enhance customer interaction through natural language processing. The service, which supports English and plans to add more languages, aims to improve operational efficiency and customer experience for businesses globally. Since its beta launch in June 2023, it has been adopted by various industries, processing around 1,000,000 conversations and receiving positive feedback for its accuracy and seamless integration. Syntheia offers flexible pricing tiers, including a freemium model, to make the technology accessible to businesses of all sizes.

The company is focused on expanding its brand awareness and subscriber base, with a goal of reaching 10,000 subscribers in 2025. Syntheia's platform is designed with open architecture, allowing integration with other AI models and platforms. An online information session about the commercial launch and company outlook is scheduled for February 5, 2025. Syntheia emphasizes its commitment to making AI-driven customer interaction accessible and efficient, aiming for increased profitability and reduced expenses for its clients.

Key takeaways:

  • Syntheia Corp. has launched AssistantNLP, an AI-powered receptionist service designed to enhance customer interaction through natural language processing.
  • The service supports English and plans to add more languages, aiming for global accessibility and a target of 10,000 subscribers in 2025.
  • AssistantNLP has been successfully deployed in various industries, processing approximately 1,000,000 conversations and improving customer satisfaction and profitability for early adopters.
  • The service is available in three pricing tiers: Freemium, Basic, and Pro, with a referral program called the "Never On Hold Again Club" to encourage customer referrals.
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