Synthflow's platform allows non-technical users to design voice agents to perform specific tasks, such as scheduling appointments or answering FAQs. The company also plans to build out integrations with third-party software to automate post-call data entry tasks. The startup is currently focused on using AI for inbound calls, but is developing more sophisticated capabilities, such as enabling voice AIs to check live inventory during a call. The seed funding round was led by Singular, with participation from Atlantic Labs and several investors in the AI space.
Key takeaways:
- Berlin-based startup Synthflow has raised a $7.4 million seed round for its SME-focused no code platform for AI voice assistance, bringing its total funding to $9.1 million.
- The startup, which targets service industry-focused SMEs, offers an end-to-end experience, automating tasks like appointment scheduling and customer enquiries.
- Synthflow's interface allows customers to design voice agents that fit their business needs, with the aim of making AI technology accessible to non-technical users.
- The new funding will be used for R&D, with the team planning to increase product utility and broaden the scope of SMEs to which it's appealing.