Karau plans to keep the consumer version free while developing a professional version for hospital systems and medical vendors. The platform aims to alleviate the burden on doctors and patients dealing with insurance companies, with potential future features to track appeal outcomes. The recent increase in traffic to the Fight Health Insurance website reflects growing consumer frustration with the US healthcare system, especially following high-profile discussions about the industry. Karau emphasizes the importance of making the service accessible to consumers who already face high healthcare costs.
Key takeaways:
```html
- Holden Karau created Fight Health Insurance, an AI-powered platform, to help people appeal healthcare claim denials based on her personal experiences with insurance denials.
- The platform uses machine learning and AI to streamline the appeal process and is free for consumers, with an optional $5 faxing service.
- Karau plans to monetize the platform by developing a professional version for hospital systems and medical vendors, while keeping the consumer version free.
- Since its launch, over 1,000 users have generated appeals using the platform, and Karau has received positive feedback from users who successfully appealed their claims.