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The AI workforce: Coming soon to an office near you

Oct 22, 2023 - venturebeat.com
The article discusses the increasing role of artificial intelligence (AI) in the workplace, with a focus on generative AI. It cites a survey by Microsoft which found that 70% of respondents would like to delegate as much work as possible to AI. The article also mentions a prediction by Gartner that by 2025, generative AI will be a workforce partner for 90% of companies worldwide. However, the article also highlights the current limitations of AI, noting that AI engines do not currently have the capability to be highly effective autonomous agents and will continue to serve as an assistant to augment human employees.

The author, Gary Grossman, shares a personal experience of using AI to expedite a task, reducing the time taken from several days to a couple of hours. He suggests that the future role of humans in the workplace could be akin to a conductor, orchestrating multiple AI assistants to perform tasks. However, he also acknowledges the uncertainty surrounding the future of AI in the workplace, including potential job displacement and ethical issues. He concludes by emphasizing the need for continuous learning and adaptability in an AI-infused future.

Key takeaways:

  • Public attitudes towards AI in the workplace are largely positive, with many workers open to delegating tasks to AI to lessen their workload.
  • Generative AI is becoming a common workplace tool, with tasks such as AI writing assistance, intelligent search, data analysis and image creation being delegated to AI.
  • While AI currently serves as an assistant to augment human employees, advancements in language models could lead to AI becoming autonomous agents capable of performing tasks without human intervention.
  • The future of the AI-infused workplace is uncertain, with potential for both increased efficiency and job displacement. It is essential for businesses, policymakers, regulators and society to navigate these changes thoughtfully and responsibly.
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