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The Fall 2024 Workforce Index Shows AI Hype Is Cooling

Nov 12, 2024 - slack.com
The Workforce Index survey by Slack reveals that while 99% of executives plan to invest in AI, adoption rates are plateauing and enthusiasm is waning among the global workforce. Employees are reportedly hiding their AI use from managers due to fears of being seen as lazy or less competent, and concerns that AI could lead to increased workloads. The survey also found a gap between what employees wish AI would allow them to focus on and the effect they predict it will have on their work lives.

The survey suggests that lack of training is a major obstacle to AI adoption, with 61% of desk workers having spent less than five hours learning how to use AI. However, 76% of workers are eager to upskill on AI, citing industry trends and personal goals as their main motivations. The report concludes with predictions that the AI-native generation will lead AI's workplace impact, but also warns that this group is most at risk of AI degrading social connection. It also suggests that job-seekers will increasingly prefer AI-savvy employers.

Key takeaways:

  • Despite 99% of executives planning to invest in AI, adoption rates are plateauing and excitement is cooling among the global workforce.
  • Nearly half of all desk workers would be uncomfortable admitting to their manager that they used AI for common workplace tasks due to fear of being seen as less competent or lazy.
  • There is a disconnect between what desk workers wish AI would allow them to focus on and the ultimate effect they predict it will have on their work lives, with many fearing AI could lead to more busy work and increased workload.
  • There is a persistent lack of AI training, with 61% of desk workers having spent less than five hours learning how to use AI, and 30% having had no AI training at all.
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