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The FCC wants to make robocalls that use AI-generated voices illegal

Feb 01, 2024 - engadget.com
The Federal Communications Commission (FCC) Chairwoman Jessica Rosenworcel is pushing for the commission to officially recognize calls that use AI-generated voices as "artificial," in a bid to combat robocalls and protect people from scams. The proposal, if accepted, would make the use of voice cloning technologies in robocalls illegal under the FCC's Telephone Consumer Protection Act (TCPA), which already prohibits solicitations to residences that use an artificial voice or a recording.

This move comes after an incident where New Hampshire residents received a call impersonating President Joe Biden, created using AI tools by a startup called ElevenLabs. If the FCC recognizes AI-generated voice calls as illegal, it can provide State Attorneys General offices with new tools to crack down on scams and protect consumers. The proposal is seen as a way to prevent potential disruptions in the upcoming US elections through AI-generated content.

Key takeaways:

  • FCC Chairwoman Jessica Rosenworcel is pushing for the commission to recognize calls using AI-generated voices as 'artificial', which would make the use of voice cloning technologies in robocalls illegal.
  • Under the FCC's Telephone Consumer Protection Act (TCPA), solicitations to residences using an artificial voice or a recording are already against the law.
  • If the FCC recognizes AI-generated voice calls as illegal, it can provide State Attorneys General offices with new tools to crack down on scams and protect consumers.
  • The FCC's proposal comes after an incident where New Hampshire residents received a call impersonating President Joe Biden, created using AI tools by a startup called ElevenLabs.
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