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The Public Is Rapidly Turning Against AI, Polling Shows

Mar 08, 2024 - futurism.com
A new poll by consultancy firm Edelman reveals that public trust in artificial intelligence (AI) is declining, with global trust in AI down from 61% in 2019 to 53%. In the US, only 35% of people now trust the technology, compared to 50% five years ago. The poll, which surveyed 32,000 global respondents, suggests that the public is divided on whether AI is beneficial, and this skepticism is growing despite the tech industry's assurances of AI's reliability.

The Edelman poll also found that people worldwide believe AI innovation has been "badly managed" by a two-to-one margin. While 76% of respondents trust the tech industry in general, only half trust AI. The respondents indicated that they look to scientists for information on AI safety, suggesting a role for the research community in rebuilding trust in AI.

Key takeaways:

  • Public trust in AI is eroding, with global trust down from 61% in 2019 to 53% currently, according to a poll by Edelman.
  • In the US, only 35% of people now say they trust AI, down from 50% five years ago, largely due to concerns about job security.
  • People across the world believe by a two-to-one margin that AI innovation has been "badly managed".
  • Despite 76% of people trusting the tech industry in general, only half trust AI, indicating a need for more transparency and responsibility in AI development and deployment.
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