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The SMB Playbook For Success: Doing More With Less With Hyperautomation

Jan 03, 2025 - forbes.com
Small and medium-sized businesses (SMBs) face significant challenges from inflation, macroeconomic pressures, and heightened cybersecurity threats. They are particularly vulnerable to cyberattacks due to limited resources, making them prime targets for cybercriminals who increasingly use AI to enhance the sophistication and scale of their attacks. Hyperautomation, which combines AI, machine learning, and robotic process automation, is a double-edged sword, empowering both cybercriminals and SMBs. While attackers use it for more sophisticated attacks, SMBs leverage hyperautomation to bolster cybersecurity defenses and improve business efficiencies.

Beyond cybersecurity, hyperautomation offers SMBs opportunities to enhance productivity and revenue through AI-driven automation of business processes. However, implementing hyperautomation requires a strategic approach, including exploring platforms and considering external partnerships to address complex challenges. Strategic collaborations with technology vendors and service providers can help SMBs access advanced tools and expertise, enabling them to focus on core business activities. As AI adoption accelerates, SMBs must continuously monitor and adapt their strategies to maximize the benefits of hyperautomation and maintain a competitive edge.

Key takeaways:

  • SMBs face increased cybersecurity threats due to limited resources and are more vulnerable to sophisticated AI-powered attacks.
  • Hyperautomation, combining AI, ML, and RPA, is used by SMBs to enhance cybersecurity and improve business efficiencies.
  • Strategic implementation of hyperautomation can drive productivity and revenue, but requires careful planning and evaluation of platforms.
  • Partnerships with technology vendors and service providers can help SMBs implement hyperautomation and strengthen their security posture.
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