Enterpret recently closed a $20.8 million Series A funding round, doubling its annual recurring revenue between May and now. The funds will be used for hiring and product R&D. The San Francisco-based startup, which competes with companies like ScopeAI and Klaus, has raised a total of $25 million to date. Varun Sharma believes that customer feedback is the most valuable data set for any company and aims to build a platform for all companies that aspire to be customer-centric.
Key takeaways:
- According to a 2020 survey, 90% of companies fail to capture feedback from all channels and a third have no feedback-capturing process at all.
- Varun Sharma and his brother Arnav Sharma developed Enterpret, a platform that connects to various feedback sources and uses algorithms to extract insights, helping companies make data-driven decisions.
- Enterpret has analyzed millions of pieces of customer feedback for companies like Canva and Monday.com, helping them detect early signs of churn and validate product hypotheses.
- Enterpret recently closed a $20.8 million Series A round and plans to use the funds for hiring and product R&D. The company has raised a total of $25 million to date.