The project emerged from a Hack2Build event where STMS and SAP explored AI use cases to address customer pain points. The generative AI prototype employs Retrieval-Augmented Generation (RAG) to provide context and ensure the AI's suggestions are relevant and reliable. This innovation represents a significant step in Etienne Lacroix's AI journey, addressing a specific operational challenge and demonstrating the potential of AI to enhance efficiency in the supply chain.
Key takeaways:
- Etienne Lacroix, a leading fireworks provider, faces challenges in labeling shipments due to varying international regulations and customer requirements.
- STMS and SAP collaborated to develop a generative AI solution to streamline the labeling process, reducing human error and time consumption.
- The AI solution uses SAP Business Technology Platform and SAP S/4HANA to generate labels based on legal regulations, customer requirements, and cultural standards.
- The prototype ensures human validation of AI-generated labels, providing a practical application for AI in Etienne Lacroix's supply chain operations.