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This Week in AI: Connected Commerce, Keyboards and the Law

Jan 05, 2024 - pymnts.com
In 2023, generative artificial intelligence (AI) made significant strides, with businesses increasingly leveraging the technology for efficiency. Microsoft introduced its AI tool, Copilot, to users by adding a button to the Windows keyboard, marking its first keyboard layout change in nearly 30 years. Meanwhile, Samsung plans to debut a new smartphone with AI playing a significant role. AI startup Perplexity raised $74 million from investors, including Amazon Executive Chairman Jeff Bezos, to compete with Google in the search space. However, OpenAI faced a lawsuit from the New York Times for sharing news content without directing users to the NYT site, leading to discussions about licensing content for AI model training.

The rise of AI has boosted the PYMNTS CE 100 Index by 42% in 2023. The upcoming Consumer Electronics Show indicates AI's growing influence in consumer, commerce, and the connected economy sectors. AI is also making inroads in the legal profession, with Robin AI raising $26 million and the Supreme Court Chief Justice acknowledging its use in court. PYMNTS Intelligence found that 62% of legal professionals believe effective use of generative AI will distinguish successful firms from unsuccessful ones in the next five years.

Key takeaways:

  • Businesses are increasingly leveraging AI technology for efficiency, with Microsoft and Samsung integrating AI into their hardware and software products.
  • AI startup Perplexity raised $74 million to compete with Google in the search space, while OpenAI faces a lawsuit from The New York Times over copyright issues.
  • The rise of AI has boosted the PYMNTS CE 100 Index by 42% in 2023, with AI applications being increasingly used in various sectors including retail, banking, and legal.
  • Experts predict that AI will play a significant role in generating TV channels and disrupting traditional industries such as freight and transport.
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