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TikTok fined in Italy after 'French scar' challenge led to consumer safety probe | TechCrunch

Mar 14, 2024 - techcrunch.com
Italy's competition and consumer authority, the AGCM, has fined TikTok €10 million ($11M) for failing to monitor content that may threaten the safety of minors and vulnerable individuals, particularly the "French scar" challenge. The AGCM criticized TikTok's recommendation system for spreading potentially dangerous content and its failure to comply with its own platform guidelines. The authority also highlighted the risks of algorithmic profiling, which tracks users' digital activity to determine what content to show them, stimulating increased use of the platform.

TikTok disputes the AGCM's decision, arguing that the intervention was related to a single small-scale challenge. The platform is also under scrutiny by the European Commission for compliance with algorithmic accountability and transparency provisions in the pan-EU Digital Services Act (DSA). The DSA requires TikTok to offer users non-profiling based feeds, but these are off by default. The EU has opened a formal investigation into TikTok, focusing on addictive design, harmful content, and the protection of minors.

Key takeaways:

  • Italy’s competition and consumer authority, the AGCM, has fined TikTok €10 million for failing to monitor content that may threaten the safety of minors and vulnerable individuals, and for its role in spreading potentially dangerous content.
  • The AGCM's investigation was triggered by a "French scar" challenge on TikTok, where users shared videos of marks on their faces made by pinching their skin.
  • TikTok disputes the AGCM’s decision, arguing that the "French scar" content was small-scale and that they had already restricted its visibility to under 18s.
  • The European Commission is overseeing TikTok’s compliance with algorithmic accountability and transparency provisions in the pan-EU Digital Services Act, where penalties for non-compliance can scale up to 6% of global annual turnover.
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