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Transform Customer Experience with Conversational AI Agents | Môveo AI

Sep 21, 2023 - news.bensbites.co
Môveo.AI is an AI platform that builds itself from user data to assist in scaling businesses. It combines conversational AI and ChatGPT chatbots to automate more than 70% of customer support operations. The platform offers a no-code interface, best in class NLP, self-learning capabilities, and multiple integrations. It allows businesses to create a virtual assistant with minimal or no need for a developer, and it can connect to a company’s back end systems to automate and improve processes.

The AI platform is trusted by enterprise leaders and has been praised for its ability to handle top call drivers in seconds, provide 24/7 omnichannel support, and speed up customer support. It also offers analytics to help businesses make data-driven decisions and a built-in human chat module for seamless handover of conversations to support teams. The platform serves 1M users monthly, with a 95% resolution rate of requests and a 50% workload reduction of live-support agents.

Key takeaways:

  • Môveo.AI is an AI platform that builds itself from your data, helping you scale your business. It offers a no-code platform, best in class NLP, self-learning capabilities, and multiple integrations.
  • The platform allows you to create a virtual assistant with minimal or no need for a developer. It can be connected to your company’s back end systems to automate and improve processes.
  • Môveo.AI's self-learning capabilities allow it to automatically improve through conversing with users, adapting better to your customer’s needs.
  • The platform is trusted by enterprise leaders and has been praised for its ability to handle top call drivers in seconds, provide 24/7 omnichannel support, and make customer support faster.
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