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True Fit leverages generative AI to help online shoppers find clothes that fit | TechCrunch

Jun 04, 2024 - techcrunch.com
True Fit, an AI-powered size-and-fit personalization tool, is launching a new tool called "Fit Hub" that aims to improve how online shoppers find clothing that fits their body type. The tool consolidates information from product pages to help shoppers quickly learn about an item and feel more confident about their size choice. The AI analyzes the size chart, description, customer reviews, and sales and returns data to provide size recommendations. Users can also create a True Fit account and input their measurements for further personalization.

Fit Hub uses several generative AI models to understand vision and text in real time, allowing it to process data at faster speeds and greater volumes. It also utilizes True Fit’s proprietary data set,“Fashion Genome,” which combines data from 82 million shoppers and nearly 30,000 brands. The tool is currently in beta testing with around a dozen brands and is limited to 1 million products, but is expected to become available to all retailers next month. True Fit also plans to introduce additional features to the hub later this year.

Key takeaways:

  • True Fit is launching a new tool called "Fit Hub" that uses generative AI to improve online clothing shopping by providing personalized size and fit recommendations.
  • The AI tool analyzes various data including size charts, product descriptions, customer reviews, and sales and returns data to provide accurate size recommendations.
  • Fit Hub is currently in beta testing with around a dozen brands and is limited to 1 million products, but is expected to be available to all retailers next month.
  • True Fit plans to introduce additional features to Fit Hub, including "Shopper Insights" and "Brand Sizing", and is also developing a generative AI chatbot to help shoppers discover products and ask specific questions.
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