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Truecaller partners with Microsoft to let its AI respond to calls in your own voice | TechCrunch

May 22, 2024 - techcrunch.com
Truecaller, in partnership with Microsoft, has announced that it will allow customers to use its AI-powered Assistant to answer phone calls in their own voice. The feature, part of Microsoft's Personal Voice technology, will enable Truecaller's Assistant to replicate users' voices to greet and respond to callers. Users will need to record a script in their own voice to create a digital copy, which the Assistant will use to answer calls. The feature will initially be available to public beta users in the U.S., Canada, Australia, South Africa, India, Sweden, and Chile.

However, Truecaller has restricted the greeting template for those using their personal voice, to make it clear that callers are hearing a digital version of the user's voice. Follow-up responses can still be customized based on user preferences. Azure AI Speech’s personal voice feature also adds watermarks to the speech outputs it creates to identify synthetic audio. The personal voice feature is expected to roll out over the next few weeks.

Key takeaways:

  • Truecaller is partnering with Microsoft to allow customers to use its AI-powered Assistant to answer phone calls in their own voice, using Microsoft’s Personal Voice technology.
  • Truecaller users need to record a script in their own voice to create a digital copy, which the Assistant will use to answer calls.
  • The personal voice feature will initially be available to public beta users in the U.S., Canada, Australia, South Africa, India, Sweden, and Chile, and later to all users in the eligible markets.
  • Truecaller believes that the personal voice feature will revolutionize the way users manage their calls and enhance their overall experience with Truecaller Assistant.
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