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Trust Is The Glue That Holds AI Together

Oct 31, 2023 - forbes.com
The article emphasizes the importance of trust and data quality in the successful implementation of AI in enterprises. Bruno Aziza, a partner with CapitalG, Google’s venture capital offshoot, argues that AI is not magic but a probabilistic tool that works based on trained models. He urges business leaders to understand the fundamentals of AI and the potential flaws it could amplify if the data quality is poor.

The article suggests several steps to ensure the successful adoption of AI. These include improving data quality initiatives, enhancing governance, involving everyone in the organization, fostering teamwork, and maintaining a clear sense of purpose. Aziza highlights that the real magic of AI is not the technology itself, but the people who collaborate to make it work effectively.

Key takeaways:

  • AI is not magic, but a probabilistic tool that works by completing information based on a trained model, and it's important to build trust in this technology.
  • Generative AI can expose poor quality data, hence it's crucial to step up data quality initiatives and governance to build trust in AI output.
  • Everyone's involvement is necessary, not just the IT or data management department. Both technical and non-technical stakeholders need to identify and manage risks associated with AI.
  • Creating new roles and groups within the business, such as an AI ethics advisory board, and building diverse teams can help shape and govern AI effectively.
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