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TruvaAI

Apr 28, 2024 - news.bensbites.com
Truva is an AI-powered platform designed to help software providers improve customer onboarding and retention. The platform guides users to the right tools, features, and information within an app, and can even take actions on their behalf, effectively serving as a personal account manager for each customer. Truva also learns over time, continually improving its service.

The platform offers features such as content discovery, task completion, insights, and in-app support. It requires zero onboarding effort, with no developer support needed for integration. Truva also provides robust features like in-app support and chatbot to ensure users navigate with confidence. It also offers smart integrations with tools like Mailchimp and Confluence, creating a unified ecosystem for efficiency.

Key takeaways:

  • Truva is a platform that helps software providers onboard and retain customers with AI agents.
  • Truva can guide users to the right tools, features, and information within an app, and can also take actions on their behalf.
  • Truva improves the Net Promoter Score (NPS) and delivers the experience of a personal account manager for every customer, available in real-time.
  • Truva offers smart integrations with tools like Mailchimp and Confluence, ensuring a smooth connection and creating a unified ecosystem for unparalleled efficiency.
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